Companies emerge as industry leaders because of the strength of relationships they forge with their customers. These relationships are built on the ability of the company's people to anticipate customer needs and to work in tandem with customers to bring innovative business solutions to often complex problems.
BAX Global does just this for its worldwide customer base of leading corporations.
As an industry leader in multi-modal freight transportation and supply chain management, BAX Global knows that the world's top manufacturers demand more than just reliable delivery for their heavyweight shipments. BAX Global offers a mode-neutral approach to integrated, time-definite, transportation services. By doing so, BAX Global has emerged as a true leader in creating the widest array of customer-driven products.
Whether managing distribution centers for original equipment manufacturers or providing reverse logistic capabilities between manufacturer and end-user, BAX Global creates and manages supply chain solutions for many of the major players in the global marketplace.
In the last year, BAX Global re-branded its services under
a new BAXSuite™
product umbrella. Within the North American market, BAXSuite
encompasses BAXGuaranteed™
products, offering a variety of time-definite overnight
and second day delivery options with money back guarantees
and BAXStandard™
services including overnight and second-day delivery together
with its successful new product, BAXSaver®
service. BAXSaver®
was
developed as the optimal cost-effective, time-definite transportation
solution. This service delivers heavyweight shipments within
1-3 days.
BAX Global's services in North America are supported by
a fleet that deploys 18 regularly scheduled aircraft, a
customized heavy freight sorting facility, and a national
surface network.
Worldwide, BAX Global maintains a leadership position in
international airfreight, supply chain management and customs
brokerage. In 2001 BAX Global began focusing efforts on
enhancing its ocean forwarding capabilities with new ocean
products, allowing BAX Global to offer even more choices
to its multinational accounts.
Leadership in logistics and supply chain management is dependent
on the highest quality customer service, from the initial
call or e-mail for pickup to final shipment delivery. Each
step of the way, BAX Global's nearly 10,000 employees take
personal ownership for 100% customer satisfaction.
In logistics today, an integral component to customer satisfaction
is having and managing an industry leading global information
technology capability. Customer-driven IT systems will continue
to be a critical competency as the complex business of integrated
transportation and supply chain management continues its
evolution. Besides its integrated
global information, operations, finance and communications
systems, BAX Global customizes best-in-class supply chain
tools to meet the intricate business needs of its global
customers. Furthermore, BAX Global has built a private extranet
community for its customers called "MyBAX," which
offers customer-specific information pertaining to delivery
schedules, rate quotes and shipment tracking. During 2002,
BAX Global is further expanding its web-based
shipping tools to offer online shipment processing.
While BAX Global's capabilities and service quality set it apart, its extensive global reach further solidifies its place among industry leaders. With over 500 offices in over 120 countries and logistics facilities located in most every important global business center, BAX Global can offer its expertise and resources in the markets where its customers need them most.
Through its technological proficiency, global reach, logistics expertise, breadth of product offering and mode-neutral transportation ability, BAX Global is well positioned to grow as an industry leader.
|
