In
1983, Brink's Home Security pioneered the introduction of
high quality, affordable monitored security services to
the residential mass market. From the beginning, Brink's
Home Security has been dedicated to creating lifetime customers
by providing superior, dependable service and today the
company is proud to deliver high quality service to over
700,000 customers in more than 100 markets throughout North
America.
Homeowners seek the peace of mind that comes from the knowledge
that their loved ones, their home, and their possessions
are protected. An advanced electronic security system designed,
installed, and monitored by Brink's Home Security helps
to deliver that peace of mind.
Brink's Home Security earns the respect and trust of each
customer through the dedicated efforts of its over 2,400
employees. Every customer contact is focused upon achieving
customer satisfaction. The professionalism of its sales
consultants, the skill of its certified technicians, and
the thoroughness of its customer care have enabled it to
lead all major competitors in customer retention.
It is not only homeowners who have recognized the quality
of Brink's Home Security. Brink's Home Security's diligent
efforts to ensure the highest quality installation standards
have also earned the company the prestigious Installation
Quality (IQ) Certification. Brink's Home Security is the
only national security company to earn this designation
from the Installation Certification Board, an organization
of police, fire, insurance, security, and state regulatory
professionals.
Brink's Home Security monitors alarm signals and responds
to customer calls 24 hours per day seven days a week from
its National Service Center in Irving, Texas. The monitoring
center was built to meet the exacting standards of Underwriters
Laboratories (UL) and has achieved a UL listing every year
since the company's inception. In 2001, the dedicated professionals
of
the monitoring department of Brink's Home Security were
also honored to receive the Award for Customer Contact Excellence
from Customer Interface magazine.
The people of Brink's Home Security continue to find new ways to serve the needs of potential customers in different segments of the market. Brink's Home Security has expanded its services to apartment and condominium complexes where people have the same security needs as single-family homeowners. Also, Brink's Home Security's services are being made available to more customers through installations in new residential construction for select major homebuilders. These services include both security and low-voltage options such as wiring and cabling for telephone, television, home networking, Internet, home theater, and sound systems.
Brink's Home Security is proud of its progress since 1983. With sales, installation and service offices in most major metropolitan areas in the United States and western Canada, customers can take comfort in knowing that they can find Brink's Home Security ready to protect them almost anywhere.
With a mission to create customers for life, every Brink's Home Security employee knows that every day presents a new opportunity to earn the continued trust and loyalty of its customers by providing the best service possible.
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