Brink’s, Incorporated

In 1859, Perry Brink started a cartage business on the streets of Chicago. The company he started has grown over the last 145 years to become a global leader in secure transportation and cash management services. The Brink’s name is known around the world and has become synonymous with trust, integrity, security, efficiency, and world-class service.

Brink’s global presence is unmatched. With more than 600 branches, 7,200 armored trucks, and a dedicated staff of 36,000 employees operating in 50 countries on six continents, Brink’s today is the premier provider of security services to banks, retailers, governments, mints, diamantaires and jewelers. As a service business in which security and safety are critical, Brink’s knows that success comes from having the right people and following the best business practices. That’s why we conduct our business with the highest ethical standards, and why we hire the best people and provide them with top-notch training, benefits and support.

While Brink’s is recognized around the world for its armored trucks that transport cash and other valuables, we have become so much more than that to our customers: we are a valued business partner and consultant. Our strategy is to leverage our global asset base, expertise, and proven capabilities to develop and implement security services and risk management solutions.

A Leader in Coin Processing

One of the ways Brink’s has successfully utilized its expertise and capabilities is in coin processing. Reflecting its dedication to speed, security and accuracy, Brink’s revolutionized the coin handling process with innovative high-speed sorting and wrapping technology developed and manufactured by its in-house engineering teams. These patented machines have the highest throughput speed of any coin sorting and counting equipment in the industry, wrapping coin in proprietary see-through, split-proof plastic. Brink’s is the world’s largest provider of coin wrapping and processing services, handling more than 1.2 billion wraps per year in the U.S. alone for retailers, highway authorities and operators of retail coin counting machines.

Growth: From ATMs to Cash Logistics

For Brink’s, automated teller machine (ATM) servicing was a logical extension of its cash-in-transit services provided to banks, as it too requires highly trained guards, armored trucks and secure facilities. Brink’s is a leader in providing comprehensive ATM services to banks and to other ATM operators through the Brink’s ATM Management System that delivers timely and convenient consolidated electronic reporting and cash replenishment information. While new ATM installations have slowed in the United States from the rapid rate of the 1990s, there are growth opportunities in international markets and Brink’s continues to derive a sizable portion of its total business from ATM services.

Building upon Brink’s deep experience and leading role in handling and processing cash, Brink’s expanded into cash logistics, a significant growth opportunity. Brink’s Cash Logistics involves all of the elements of traditional supply chain logistics: transportation, storage, inventory management, order fulfillment, accounting, and most importantly, security. Brink’s provides fully integrated management of the entire cycle of cash from point-of-sale through deposit at the bank. The process includes cashier balancing and reporting, deposit processing and consolidation, and electronic information exchange. In short, Brink’s Cash Logistics enables financial institutions and retailers to outsource noncore activities, allowing them to focus instead on value-added product and service enhancements.

Building on Services to Create Solutions

Every day, commerce grows increasingly sophisticated and technology-enabled. As businesses respond by changing the way they operate, Brink’s is able to both adapt and anticipate new ways to serve customers. Demand for Brink’s services has grown, as financial institutions, retailers and others are seeking a trusted service provider with the ability, the strength and the desire to also be a partner in improving efficiencies, reducing costs, and reducing risk – all while contributing to a better bottom line.

Anticipating and understanding customers’ needs is a Brink’s hallmark. It is this drive to bring solutions to customers that led to the development of the CompuSafe® service in the late 1990s. CompuSafe® service represents the Brink’s operating model today, in which the company consults with customers, develops solutions, then engineers and implements the process, including the integration of accounting and technology requirements.

CompuSafe® service is a proprietary, closed-loop, cash management system for cash intensive retail businesses, offering the most advanced computerized, single-source cash handling capabilities available today. Using innovative hardware and software, CompuSafe® service incorporates paper currency recognition technology that reads and validates bills, stores notes in secure cassettes, manages sales reconciliation and interfaces with back office systems and point-of-service units. CompuSafe® service helps reduce costs associated with cash-intensive environments, including loss prevention and accounting, and reduces concerns about the security of cash. With more than 4,300 units in service today, Brink’s continues to market this value-added service to national gas stations and fast-food retailers, and is working with operators of larger restaurant chains and retail stores to implement similar cash management solutions.

Providing Global Services

Like CompuSafe® service and Cash Logistics, Brink’s Global Services is a logistics-based solution for moving valuables around the world that leverages the company’s assets and expertise. Global Services combines the planning, storage and secure transportation of diamonds, jewels, precious metals, and other high-value items worldwide. Brink’s handles the ground transportation and arranges for secure air transportation, as well as customs and other requirements.

Investing in Our Future

In 2003, Brink’s invested more than $80 million to support growth, to strengthen the company’s technology base, and to keep pace with the service requirements and increasing sophistication of our customers.

The company also expanded in selected markets around the world. Brink’s strengthened its presence in Europe by acquiring a cash handling operation in Belgium and by purchasing the remainder of its joint venture in Switzerland. In the U.S., several new facilities have been added, including a 75,000 square-foot, state-of-the-art armored coin and cash handling facility in Chicago that also houses a museum honoring the proud heritage of Brink’s in the city where the company was founded.

A Platform for Growth

The company’s global presence is particularly important to customers that are expanding internationally. As they grow and reach into new markets, Brink’s customers are looking for partners with the right resources, the best technologies, the most security expertise, and a solid track record of managing risk. Brink’s has it all.

For Brink’s, the goal is straightforward: to be the world’s leading risk manager for cash logistics and high-value markets by offering customers integrated services driven by advanced technology. In a marketplace with many competitors, both locally and worldwide, Brink’s works continuously to maintain the “Brink’s Difference” – service, technological sophistication, risk management expertise, and security performance.